Question 1

How does the rental process work?

Accepted Answer

Once you express interest in a property, you can contact us through the contact form or a housing platform. We will then schedule a viewing or introduction. If you are interested in renting the property, we will request several documents for the screening process. After approval, we prepare the tenancy agreement and guide you through the entire process until key handover.

Question 2

Which documents are required?

Accepted Answer

This depends on your situation, but in most cases we ask for:

Question 3

How long does the screening process take?

Accepted Answer

We aim to provide feedback as quickly as possible. In most cases, you will receive an update within a few working days after submitting all required documents. This also depends on the owner, in most cases they choose their tenant.

Question 4

Are the properties furnished?

Accepted Answer

This varies per property. Each listing will clearly mention whether the property is:

Question 5

Can international tenants apply?

Accepted Answer

Yes, international students are welcome. We regularly assist international applicants throughout the rental process and provide guidance where needed.

Question 6

Is registration at the address possible?

Accepted Answer

For most properties, registration is possible. This will always be stated in the property listing or communicated beforehand.

Question 7

What type of properties can I rent out?

Accepted Answer

You can rent out a full apartment, a house, or a single room — as long as it meets basic safety and legal requirements.

Question 8

Can I rent out my property if I still have a mortgage?

Accepted Answer

Yes, but you should always check your mortgage agreement first. Some banks require permission before you can rent out your property.

Question 9

Can I include utilities in the rent?

Accepted Answer

Yes, many landlords offer an all-inclusive rent that covers water, electricity, gas, and internet. Just make sure it's clearly stated in the contract.

Question 10

When and how do I receive rent payments?

Accepted Answer

Rent is usually paid monthly, directly to your bank account. Always specify the payment method and due date in your rental agreement.

Question 11

What happens if a tenant doesn't pay on time?

Accepted Answer

You should first send a friendly reminder. If payment is still not received, you can issue a formal notice according to your rental agreement or local law.

Question 12

Do I need a written rental agreement?

Accepted Answer

Yes, a written contract protects both you and the tenant. It outlines the rent, duration, and all important terms.

FAQ

Frequently asked questions

For Tenants

For Landlords